About the Role
POSITION OVERVIEW:
The Manager, Outreach and Intervention – Austin oversees the street outreach team in the Austin neighborhood. This includes overseeing the direct and indirect reports, day-to-day operations of street outreach, and overall strategy development and implementation specific to this community. This position will work directly with the Associate Director of Outreach & Intervention to create and implement an outreach strategy that is thoughtful, coordinated, and responsive to the current climate in each neighborhood and Chicago broadly. Also, this position will be active in mediating conflicts and be tasked with implementing best practices of outreach and intervention.
Reporting to the Associate Director of Outreach & Intervention, this position will work to develop and maintain relationships with key individuals, local organizations and government institutions as well as create and implement violence reduction strategies and an engagement plan for the Austin communities. This role is part of the senior management team and is someone who has a deep personal commitment to the mission and long-term goals of the organization, is a natural problem solver and leads with empathy, patience and a trauma-informed lens. ESSENTIAL FUNCTIONS/RESPONSIBILITIES:
Leadership & Collaboration
Participate in senior leadership meetings, collaborate on the implementation of strategic CVI initiatives and communicate daily with the Associate Director of Outreach & Intervention to ensure consistency across neighborhoods
Implement organization/department policies and procedures. (e.g. personnel, financial, client eligibility, Standards of Professional Conduct, etc.)
Respond to inquiries from the INVC leadership team, community outreach partners, and other CVI stakeholders; coordinates INVC response
Work with colleagues at all levels to support collaboration across teams, information sharing, communication, and transparency
Represent the organization at external stakeholder/partner meetings
Assist with pressing matters as they arise and perform other duties as required
Management & Administration
Oversee outreach supervisor(s) in Austin, maintain accountability and complete annual performance evaluations/corrective action, as needed
Manage the day-to-day operations of the outreach team in Austin, including administrative oversight such as daily sign-in sheets, data collection and entry, ordering of supplies, submission of expenditures with receipts, etc…
Oversee scheduling of trainings, regular team meetings, and professional development activities
Attend monthly budget meetings and play an active role overseeing grant spending in Austin
Meet regularly with community partners
Support the cultivation of INVC leaders who have a knowledge of the unique group dynamics in Austin and can represent INVC in a professional setting with external partners
Participate in the hiring process for new outreach staff in Austin
Outreach Operations
Actively participate in the implementation of the outreach strategy (canvassing, case management, intervention, victim assistance, etc.)
Develop and maintain a network of relationships to stay knowledgeable of community conditions and active conflicts as well as lead conflict mediation, as needed
Respond, with team, to critical incidents, mass shootings and emergency situations within the timeframe developed and according to established protocols and in line with Kingian nonviolence principals
Lead a safety-focused culture. Oversee the management of safety protocols related to participant and staff engagement, demonstrate expertise in crisis prevention and de-escalation, and train others in best practices to create a safe environment for participants and staff.
Collaborate with colleagues in workforce development and other programmatic department to make sure that all participants can attend programming safely and work to make sure all groups receive an opportunity to enroll in services
Oversee the Flatlining Violence Inspires Peace (FLIP) Program in Austin
Serve as the immediate point of contact for INVC’s Light in the Night (LIN) community safety strategy, communicating with Metropolitan Family Services regularly as well as overseeing the day-to-day operations of the project, including monitoring expenses and insuring vendors are paid in a timely manner, creating the monthly LIN calendar, and making sure that staff canvass the community to encourage attendance
Partnerships
Develop and maintain key relationships with community organizations to support the goal of community safety and violence reduction strategies
Stay current in field of outreach through partnerships with CP4P and Chicago CRED as well as other community outreach partners
Participate in meetings with law enforcement, staff, service providers and other community- based organizations and business to strategize the implementation of nonviolence philosophies in Austin
Participate in meetings with internal data team as well as external evaluation partners, such as CORNERS, to make sure appropriate data is captured and the outreach strategy in Austin and is data informed.
Requirements
BS in a human services field (ie. sociology, social work, etc.) OR a minimum of five years of experience in the Community Violence Intervention (CVI) field
No pending criminal cases
Valid Illinois Driver's license, insurance and good driving record
Experience managing staff and possess an inclusive leadership style based in empathy, patience, equity, consistent support, accountability, and the ability to relate well to a variety of individuals and groups
Experience working particularly with “in-risk” youth and street-involved youth
Excellent written and verbal communication skills
Crisis intervention training or knowledge
Knowledge of Chicago and communities with histories of violence
Ability and commitment to maintain high level of confidentiality
Ability to understand and follow safety/security practices
Ability to work in high pressure situations
Leadership skills that include kindness and a professional motivating manner to achieve program objectives
Ability to document programmatic activities and assist team on a daily basis
Salary & Benefits
Compensation is commensurate with years of related experience, position requirements, and candidate qualifications. The average salary for the position is $61,700.
The Institute puts our people first with a top-of-the-line benefits package.
• Blue Cross Blue Shield (BCBS) of IL Medical Coverage options that support all levels of staff (including Part-Time): HMO, PPO, and HSA (PPO).
• ZERO: A free benefit for BCBS PPO members that helps find the least expensive option for medical
• MFS will contribute $2,000 to individual and $4,000 to family HSA Accounts through our HSA coverage, all front-loaded at the start of the year, or the start of your HSA enrollment.
• Teladoc services provided to all employees: A no-cost benefit providing general medicine and behavioral health services, no insurance
• Dental HMO and PPO options through Guardian
• VSP vision insurance with one of the largest networks in the Chicago-land
• Company-paid individual life insurance policy of $100,000, with a wide range of additional, employee-cost
• Company-paid individual Short-Term Disability (STD) and Long-Term Disability (LTD)
• Five Flexible Spending Account (FSA) options ranging from Health to Contribute your pre-tax dollars where you need them the most.
• Ascensus 401K Plan with up to a 4% Match, vested at 100% on day one of
• 12 paid holidays
• Starting with 15 days of PTO, maxing at 30 days after 3 years of service.
• Training and Professional Development Plan
• Pet Insurance options for your furry (or non-furry) friends.
• Comprehensive Employee Assistance Program (EAP).
• Free Will preparation services.
• On-staff notary available to
• ALEX, AI-powered assistance that will make your benefit decisions
About Institute for Nonviolence Chicago
The Institute for Nonviolence Chicago’s mission is to end the cycle of violence using Dr. Martin Luther King, Jr.’s principles and teachings of nonviolence. Informed by a philosophy of nonviolence, Nonviolence Chicago will establish caring and sustained relationships with participants engaged in the cycle of violence. We will emphasize partnerships with community members, leaders, social service providers, and local law enforcement to reduce community levels of violence. We will help create a safer, healthier environment for young adults, youth, and their families. These general approaches will be specifically addressed using for major methods: Community Violence Intervention (CVI) / Street Outreach, Individualized Service Provision, Victim Support Services, and Nonviolence Training.
To apply, please send a cover letter along with your resume to hiring@nonviolencechicago.org.
Institute for Nonviolence Chicago -- EEO Statement
Institute for Nonviolence Chicago provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Institute for Nonviolence Chicago complies with applicable state and local laws governing nondiscrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.