We are currently seeking a Program Manager for Victim Services and Case Management. If interested, please submit your resume and cover letter as described below in the job description.
Job Posting: Program Manager for Victim Services and Case Management Title: Program Manager for Victim Services and Case Management Reports to: Director, Strategy and Organizational Advancement In 1957, Dr. Martin Luther King, Jr. stated that the “aftermath of nonviolence is the creation of the beloved community, while the aftermath of violence is tragic bitterness.” Nearly 60 years later, the city of Chicago is ensnared in a seemingly endless loop of violence and bitterness. The Institute for Nonviolence Chicago’s mission is to replace the cycle of violence using the principles, practices and teachings of nonviolence.
Informed by a philosophy of nonviolence, the Institute will establish caring and sustained relationships with participants engaged in the cycle of violence. We will emphasize partnerships with community members, leaders, social service providers, and local law enforcement to reduce community levels of violence. We will help create a safer, healthier environment for young adults, youth, and their families. These general approaches will be specifically addressed using for major methods: Community-based Nonviolence Street Outreach, Individualized Service Provision, Victim Support Services, and Nonviolence Training.
Program Manager for Victim Services and Case Management: The Institute for Nonviolence Chicago is currently seeking a Program Manager to supervise our Victim Services and Case Management efforts. This position will oversee a team of victim advocates and case managers working to support “in-risk” individuals and victims and their families. The goal is to provide case management support to individuals who are actively involved in street violence, or recently impacted/exposed to community violence. In this respect, the Institute for Nonviolence Chicago’s Program Manager for Victim Services and Case Management, builds on current national best practices that incorporate outreach, victim support services and nonviolence. Staff/Organizational Leadership
Member of the Senior Management Team of the organization
Provides regular individual and group supervision of case managers and victim advocates
Continuous creation and review of impact of strategy based on a quality improvement plan
Participates in the development and implementation of agency policies and practices affecting the overall operation and direction of the agency
Assists with preparation/revision of agency program descriptions, promotional materials, etc.
Assist Executive Staff with preparing reports, grant applications, program proposals
Develops and oversees Masters and Bachelors level intern program
Ensures cross collaboration between each department – specifically this position works collaboratively with each Program Manager of outreach in each neighborhood
Victim Services and Case Management
Oversee the administrative operations of the community case management services
Ensure the timely flow of case management activities to meet program goals and objectives
Oversee the development and integration of trauma-informed services for men and women participants
Assess participant immediate needs, legal circumstances, and engagement needs to develop service plans
Complete assessments, progress notes and significant program data
Ensure the program achieves expected performance milestones in accordance with contracts and expectations of funding sources
Provide presentations in community
Work closely with outreach team leaders to ensure collaborative program implementation
In partnership with community organizer, coordinate and develop strategic alliances with community providers
Conduct outreach to community providers, families and significant others to gather additional information for service planning
Utilize program data to inform program operations and to devise and implement corrective action plans
Provide culturally competent services
Provide in-service training and promote staff development to ensure case management staff have core competencies
Authorize timesheets, ordering of supplies, vacation requests and related administrative needs to maintain the smooth operation of the team
Manage program budget
Any other duties as required by senior management team
Bachelor’s degree required with extensive direct service and management experience; Master’s degree in psychology, social work, or related field highly recommended
Clinical license (LCSW or LCPC) a plus, but not required
Experience supervising a team of practitioners
At least three years of experience providing community-based services to youth and adults, preferably from communities with high rates of violence
Experience working in community settings
At least two years of experience working on a multidisciplinary team; and
Knowledge of the criminal justice system, court processes and alternative to incarceration services
To apply, please send a cover letter along with your resume to firstname.lastname@example.org.
Institute for Nonviolence Chicago -- EEO Statement Institute for Nonviolence Chicago provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Institute for Nonviolence Chicago complies with applicable state and local laws governing nondiscrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
www.nonviolencechicago.org 4926 West Chicago Avenue Chicago, Illinois 60651 (773) 417-7421